We insure the return shipment so you re not on the hook for any of the damages.
Furniture free shipping free returns.
If you received your order by ups fedex dhl usps and the merchandise was damaged in shipping or if you wish to return it please call customer care within 72 hours.
More than once you will be responsible for any forward and return shipping fees.
This 18 fee covers some of those costs.
We do not ship to alaska and hawaii.
There is free shipping on all furniture products on our website that s one less thing for you to worry about.
All return eligible items weighing under 50 lbs and sold by amazon have at least one free return option.
Call our toll free number 888 505 0501 to obtain the rma return merchandise authorization number and instructions prior to shipping the merchandise back.
Furniture cart offers a tax free shopping option.
Customers are allowed one 1 free exchange up to 90 days after.
That means that a 1999 sofa will have free returns even if tax pushed the order amount over 2 000.
How does free returns work.
Shipping large orders checking their condition and storing them in our warehouse is expensive.
With free shipping on everything.
Return shipping costs are the responsibility of the customer.
Learn more about free returns.
If you decide to exchange that item again i e.
Items delivered by standard shipping that were received damaged or have a manufacturers defect.
You can exchange any product in your order up to 30 days after delivery for any reason once free of charge.
No returns will be accepted without the rma number.
Shipping policy return policy contact us.
Look for free returns next to the price to confirm that the item qualifies for free returns.
Free returns do not apply to international orders.
Not available for some zip codes.
We offer free shipping to all 48 contiguous states of the united states.
Upon return your merchandise will be inspected and appropriate credits and or refunds will be issued for the item s and any taxes due to be refunded in accordance with state law.